Unit 2 58-64 Carmen Rd

Hornby, Christchurch

 

Our tech support solves any computer problems

Need someone to deal with your computer problem?

Manage IT (formerly Managing Information Technology (MIT) Solutions®) was established in 2004. The founder of our tech support team has been involved in the IT industry since 1991. We provide a high caliber of professional IT consultancy services to the small and medium enterprise (SME) business sector.

Our tech support team consists of people with passion and dedication. We provide a comfortable, fun but professional work environment and encourage our tech support to contribute innovative ideas to help improve the company and of course solve clients' computer problems. The result is happier people and excellent staff relationships which all add up to our clients receiving a better level of service.

Our main objective is to provide sound practical advice to our customers and give them the support and expertise to realise their objectives and overcome any computer problems.

Contact us

 

Tony Condon

Tony Condon

Managing Director
How and when did you get into IT industry?

My introduction into technology started as an interest in the early 1980’s with building Radios and Phone Systems whilst still at Primary School, leading into Computer Programming and Database Design and Management at High School and University to Systems Engineering and Infrastructure Design and Management from the 1990’s. And during that time I have seen major changes and challenges encountered by my industry. It is the ever changing world of technology that challenges my industry but which stimulates and encourages me to strive further. 

What makes you great at what you do?

I have been very fortunate to have been involved in a profession where I considered the work I perform as being an extension of my hobby and interest. From a very young age I have always been fascinated with technology. Starting from building my first radio scanner through to now building complex hosted core infrastructure solutions. I personally believe my knowledge in the ICT industry is reasonably good and robust based upon having a clear understanding of the principles and the building blocks of network infrastructures. And then by enabling that base to have the elasticity to incorporate emerging and leading edge technologies we are able to provide our clients with bespoke and well-designed solutions. In regards to considering myself as great, it is all of the above but includes having a great team at all levels which makes the company great as opposed to the individual.

What best describes MIT?

MIT is a solutions based technology company implementing bespoke client specific infrastructure solutions based upon best breed and industry standard solutions. We are a group of highly professional and dedicated staff who look at the business requirements and process and base the infrastructure design around the client’s objective.

Why would you recommend MIT as an IT provider?

We understand the importance of business process and key business requirements. Our purpose is to provide a solution that meets the objectives and expectations of the client, is reasonable and realistic in cost to implement and which is based on best practice and industry standards. Our solutions are not agnostic to a specific vendor but are open to variations providing the solution meets the clients underlying business objective whilst not diminishing the infrastructures integrity.

How does MIT help you develop professionally?

A classroom only gives you a foundation from which you will build your career. Whereas development only starts when you are working within the “cold face” of the industry as every day poses a new set of challenges. It is about defying the challenge and finding a suitable solution. Because the engineering team work closely together the environment surrounding the numerous challenges encountered are able to be shared by the group providing additional support as and when required. This in turn provides a supportive environment whilst also defining best practice and industry standard.

What do you enjoy doing when not working?

I am a person who is always busy. There is always something to repair or build, gardening to be completed, family things that need to be done, sports, club associates to attend, etc. It is never a dull moment for myself with something on the go all the time.

What makes MIT unique in comparison to other IT providers?

Technically Driven - MIT was originally formed and continues to be based upon a high level of technical “know how” built with best practice and industry standard. Our solutions are based on meeting management requirements which are not only functional but are financially realistic. In addition the solutions provisioned have a proven industry record and are well supported, robust and scalable. Approachable + Understanding – As a company we pride ourselves as being very approachable when discussing solutions. In addition, we will always look to help disseminate any technical information if requested so as the client can make the most informed decision around the technology being recommended. Vendor Centric – We do have partnerships with some of the major vendors such as Microsoft, Hewlett Packard, IBM, Trend Micro, Storage Craft, etc., but we are also very flexible in regards to using other vendor solutions if it is deemed as being more beneficial for the requirement and/or if directed by the client. Our underlying purpose as a business is to provide a suitable solution that the client is satisfied with.

 

Janine Condon

Janine Condon

Financial Controller

Our Financial controller is so busy with keeping our business going that we as a team decided to answer the following questions for her. 

What makes you great at what you do?

Janine is very hardworking, attentive to detail and thorough which is very important when you are dealing with numbers.

How and when did you get into IT industry?

Janine started working for Manage IT when it was formed in 2004.

How does MIT help you develop professionally?

The financial side of our business is complicated with all the invoicing going out and coming in, returns, half-credits and so on. We believe Janine is constantly non-stop developing professionally.

What do you enjoy doing when not working?

Janine enjoys fishing, cooking, gardening and looking after her family.

 

 

Chris Bryce

Chris Bryce

Technical Manager
What’s your background?

Varied – a bit of a grease monkey who loves bikes and technology!

How did you get here?

Tony poached me!!! 

How do you think Manage IT is different?

It’s a tight knit group of people who personalise the service we provide to our clients.

What is your favourite part of your job?

Interacting with the clients, variety of work, technologies and also the frequent trips to the cafes.

What’s your favourite thing to do at Manage IT?

Work????

Give us a description of your dream client?

Net Builders Web Design ;0)

Favourite thing to do on a Friday night?

Well it used to be partying but then I grew up.

Calm and Reassuring is always a good thing in business, how do you manage this?

Break the problem down, approach calmly and reassure the client that we have them covered.

What do you do in your spare time?

What spare time??? Family, cafes, m/bikes.

And what are you good at?

Where do I start???

What is your dream job?

Something that excites me!!!!

What do you do?

Systems engineer/developer.

What makes you good at what you do?

God I don’t know.

What is different about Manage IT from any other business you have worked with?

A friendly group of people who can give and take a little!!!

And how do you relax?

Passed out in front of the TV due to tiredness.

 

Aaron Horan

Aaron Horan

Systems Engineer
What makes you good at what you do?

I really enjoy what I get to do in this industry. Sure there’s a certain amount of stress involved but that feeling of getting to the end of a problem is priceless and as such I will always try to ensure that we do get to the end of any issues that are presented. Also I have been able to adapt into being able to remain calm in the storm when large issues arise. 

What best describes MIT?

We are currently a small company but we have a big impact. We make our presence known and we move and adapt with the times.

Why would you recommend MIT as an IT provider?

We don’t do cookie cutter solutions or have a one size fits all approach. No two clients are the same and no two networks should be either. We take the time to find out a client’s needs and then recommend a solution based on what we have gathered. I also believe that we have a very fair approach in the way that we charge for work that we complete

How and when did you get into IT industry?

I have always had an interest in computers and the power that they wield, so from a young age I knew that I wanted to work with computers, though I must confess, that for a long time I had no idea what networking was. I came back from 2 years in Australia in 2005 and wanted to get my career started so I started looking at tertiary study. Being practical I wanted to study something that wouldn’t take too long or cost too much and Electec College (Now Vision College) were offering a fully funded course in avionics and I thought that might be fun but the course had already started and would start again until the following year. They also had a computer technician course (not fully funded darn it) so I needed to fill in some time for a year and thought this might fill the gap. Turns out my teenage interest in computers meant that not only did I enjoy the course but I was pretty good at it. Following that course was a networking course and that was it I was hooked. I started working with Tony Christmas 2005 and was hired full time in June 2006 and I haven’t looked back since.

How does MIT help you develop professionally?

MIT encourages us to sink our teeth into what we enjoy and as there are always industry led courses or conferences available not to mention supplier meetings and the like this means that training in one way or another is continually available.

What do you enjoy doing when not working?

I really enjoy playing video games – PC games that is. I also have a young family and spending time with them is always a must do. My 2 young boys make me laugh everyday.

What makes MIT unique in comparison to other IT providers?

We have a personal approach and see ourselves as part of our clients team. If we become part of the furniture so to speak with our clients then we are doing our job. We have built some long lasting mutually beneficial relationships with our clients.

 

 

Sheryl Condon : Receptionist/Procurement

Sheryl Condon

Receptionist/Procurement
What best describes MIT?

We are a family and even as we grow we never lose sight of that. Our engineers are some of the best in the business with a wide range of knowledge between them. 

What makes you great at what you do?

I enjoy people and I think that comes through.

Why would you recommend MIT as an IT provider?

We care and it shows in our engineers and the relationships we have with our clients, especially the clients who have grown with us from the very beginning.

How and when did you get into IT industry?

I married in to it. Haha. I helped Tony set up the company many moons ago. This company was our dream and we couldn’t have imagined how amazing it turned out and how lucky we are with the employees and clients we have. We are family.

What do you enjoy doing when not working?

I love just being with the family and torturing our teenage sons, good times. We also have a little Jack Russell which is a live wire who is always living under the threat of becoming Mittens!!

 

 

 

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